Shipping policy

Welcome to ITS SKIN GLOW! We are committed to delivering high-quality skincare and beauty products efficiently and securely. Please review our shipping policy to ensure a smooth shopping experience.

Order Processing

Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays).
Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Options & Delivery Times

We offer Free Delivery on all orders.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

Shipping Delays

We strive for timely delivery, but delays may occur due to weather, customs clearance, or carrier issues. If your order is delayed, please contact us for assistance.

Incorrect or Incomplete Address

Please ensure your shipping address is accurate at checkout. ITS SKIN GLOW is not responsible for delivery issues caused by incorrect or incomplete addresses.

Lost or Missing Packages

If your package is marked as delivered but has not arrived, or if it is lost in transit, please contact us within 7 business days so we can work with the carrier to resolve the issue.